Training and Certification

Starting in early 2007, and in support of the deployment of Alberta Standard Architecture for Organizational Excellence (ASA/OE), the Quality Council of Alberta is please to offer capability development training in the following domains:

Six Sigma – Originally developed at Motorola, and implemented extensively at companies such as General Electric, Six Sigma is both a measure of the level of quality in a process or organization, and an improvement methodology based on using both statistical and process improvement methods to identify and eliminate the source of defects.

Lean – Developed from the Toyota Production System, Lean is a methodology and philosophy based on defining value in a process then recognizing and eliminating waste and creating product flow based on customer demand.

Knowledge Management (KM) – is a range of practices used within orgnizations to identify, create, represent, and distribute knowledge for reuse, awareness and learning across the organizations.

Hoshin Kanri – also known as policy deployment is an approach to the change management using a step-by-step planning, implementation, and review process.  Hoshin Kanri provides a linkage between organizational vision, mission and objectives and individual business units action plans to assure alignment within organiztions. 

Excellence Framework – The standard, or benchmark of the successful attainment Organizational Excellence, through deployment of Alberta Standard Architecture for Organizational Excellence (ASA/OE) is defined through the Canadian Framework for Business Excellence.  This Framework, developed by the National Quality Institute, captures successful practices that are common in world class organizations  in the form of a framework that can be used to assess an organizations level of organizational excellence maturity.

Accreditation Program – In support of the Alberta Standard for Excellence in Organizational Architecture, the QCA will be rolling out, in 2007/2008 a professional certification program.  This program will typically take 2.5 years to complete on a part time basis.  Check here for further developments.